Privacy Policy

1. Introduction

HousePro Home Improvement LLC ("HousePro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website housepro.com or use our services in South Jersey, including Burlington, Camden, and Gloucester counties.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Property address and details about your home improvement project
• Financial information for financing applications
• Communication preferences and project notes

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages viewed and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our home improvement services
• Generate cost estimates for your projects
• Schedule consultations and walkthroughs
• Process financing applications
• Communicate with you about your project, including via text messages and email
• Send you updates, marketing materials, and promotional offers (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist us with business operations, including email delivery, analytics, and payment processing
• Business Partners: Contractors and financing partners who help fulfill your service requests
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business

We do not sell your personal information to third parties for their marketing purposes.

5. SMS Text Messaging

By submitting your phone number through our forms, you consent to receive text messages from HousePro about your estimate, scheduling, and project updates. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and analyze website traffic. You can control cookie settings through your browser preferences, though disabling cookies may limit certain website functionality.

7. Third-Party Analytics

We use third-party analytics services, including Google Analytics and Facebook Pixel, to understand how visitors interact with our website. These services may collect information about your online activities over time and across different websites.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Opt-out of marketing communications
• Restriction or objection to certain processing activities

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: