Terms and Conditions
Effective Date: October 31, 2025
1. Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and HousePro Home Improvement LLC ("HousePro," "we," "us," or "our") concerning your access to and use of the housepro.com website and our home improvement services in South Jersey, including Burlington, Camden, and Gloucester counties.
By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
2. Services
HousePro provides home improvement services including, but not limited to, kitchen remodeling, bathroom renovation, roofing, flooring, siding installation, and handyman services. We also offer instant cost estimates, project consultations, and financing options for qualifying projects.
All estimates provided through our website are preliminary and subject to change based on an in-person assessment. Final pricing will be confirmed in writing after a consultation and site inspection.
3. Service Area
Our services are available exclusively in South Jersey, with our headquarters in Cherry Hill, NJ. We serve Burlington County, Camden County, and Gloucester County. Service availability in specific locations may vary.
4. User Responsibilities
When using our website and services, you agree to:
- Provide accurate, current, and complete information
- Maintain the confidentiality of any account credentials
- Use our services only for lawful purposes
- Not engage in any activity that could harm or interfere with our website or services
- Not submit false or misleading information in estimate requests or other forms
5. Estimates and Pricing
Cost estimates provided through our website are generated based on the information you provide and market rates in South Jersey. These estimates are for informational purposes only and are not binding quotes.
Final project pricing will be provided in a written contract after an in-person consultation and property assessment. Actual costs may vary based on project scope, materials selected, site conditions, and other factors.
We reserve the right to modify pricing at any time. Price changes will not affect projects for which a written contract has already been executed.
6. Financing
Financing options are available for qualifying projects and customers. Financing is subject to credit approval by our third-party financing partners. Interest rates, terms, and payment options are determined by the financing provider based on creditworthiness and other factors.
HousePro is not a lender and does not make credit decisions. All financing applications are processed by independent financing companies.
7. Consultations and Scheduling
We offer free in-home consultations for eligible projects. Consultation availability is subject to our schedule and service area. We will make reasonable efforts to accommodate your preferred appointment times but cannot guarantee specific time slots.
You may cancel or reschedule a consultation by contacting us at least 24 hours in advance. Repeated no-shows or last-minute cancellations may result in ineligibility for future free consultations.
8. Communications
By providing your contact information, you consent to receive communications from HousePro via phone, email, and text message regarding your project, estimates, scheduling, and promotional offers. Message and data rates may apply for text messages.
You may opt out of marketing communications at any time by following the unsubscribe instructions in emails or by replying STOP to text messages. Opting out of marketing communications will not affect service-related communications necessary for your project.
9. Intellectual Property
All content on the HousePro website, including text, graphics, logos, images, and software, is the property of HousePro Home Improvement LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written permission.
10. Warranties and Disclaimers
Warranties for completed home improvement projects will be specified in individual project contracts. The website and online estimate tools are provided "as is" without warranties of any kind, either express or implied.
We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. Estimates generated through our website are informational only and not guaranteed to be accurate.
11. Limitation of Liability
To the fullest extent permitted by law, HousePro Home Improvement LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to HousePro for services, if any.
12. Indemnification
You agree to indemnify, defend, and hold harmless HousePro Home Improvement LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our services or violation of these Terms.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Camden County, New Jersey.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
16. Entire Agreement
These Terms, together with our Privacy Policy and any project-specific contracts, constitute the entire agreement between you and HousePro Home Improvement LLC regarding your use of our website and services.
17. Contact Information
If you have questions about these Terms and Conditions, please contact us:
HousePro Home Improvement LLC
1040 Kings Highway North Suite 400
Cherry Hill, NJ 08034
Phone: 856-281-7029
Email: support@housepro.com
